HTTP 403: Maintenance

In some rare cases, the Bonsai Ops Team will put a cluster into maintenance mode. There are a lot of reasons this may happen:

  • Load shedding
  • Data migrations
  • Rolling restarts
  • Version upgrades
  • ... and more.

Maintenance mode blocks updates to the cluster, but not searches. If you're seeing this message, it will be temporary; it rarely lasts for more than a minute or two. If your cluster has been in a maintenance state for more than a few minutes, please contact support.